Contact Us

Whether you have a question about how a sweepstakes casino works, spotted something out of date on one of our pages, or want to suggest an operator we haven't covered yet, this is the page for reaching Social Casinos. We read every message that comes in, though we can't act as customer support for the sites we review — for account, redemption or verification issues, the operator's own support team is always the right first stop.

What We Can Help With

Social Casinos is an independent research and comparison site covering sweepstakes and social casinos in the US. We're not a casino, we don't run promotions, and we don't process any redemptions ourselves. Where we can genuinely help:

• Corrections to editorial content — bonus terms, eligible states, ratings or anything that looks out of date
• Suggestions for new sweepstakes casinos we haven't reviewed
• General questions about how the sweepstakes model works, including Gold Coins versus Sweepstakes Coins
• Feedback on our comparison pages or the reviews we've published
• Press or partnership enquiries related to the site itself

What we can't help with directly: account logins, coin balances, identity verification, or prize redemptions on any specific platform. Those all sit with the operator you signed up with, since we have no access to individual player accounts.

Before You Reach Out — Questions We Often See

A lot of the messages we get are actually about how sweepstakes casinos function in general, rather than about Social Casinos itself. It's worth checking a few basics first:

• Redemption delays or verification requests are usually the operator confirming your identity — a government-issued photo ID and sometimes proof of address are standard before a Sweepstakes Coins redemption is paid out. This is normal practice, not a sign anything's gone wrong.
• State availability changes fairly often. If a site you're looking at isn't listed as available in your state, that's a decision made by the operator, not by us, and it can shift over time as laws and company policies change.
• "No purchase necessary" genuinely means what it says at legitimate operators — there's normally a free alternative method of entry alongside any paid coin packages. If a site seems to require a purchase to participate at all, that's worth raising with us as a correction.

For anything about how the underlying model works, our About Us page covers our review process, and Responsible Gambling has resources if you or someone you know needs support around play habits.

How We Handle Enquiries

We aim to acknowledge messages promptly, though as a small editorial team we don't offer live chat or phone support. A few things shape how we respond:

1. Corrections and factual flags get prioritised — if something on the site is wrong, we want to know
2. General questions about sweepstakes casino mechanics get a plain-language answer where we can give one, without straying into legal advice
3. Account-specific issues get redirected to the relevant operator's own support channel, since we can't access or influence individual accounts
4. Suggestions for new operators are reviewed against our usual criteria before any listing changes are made

We don't provide legal advice on whether a particular platform is permitted in your state. Sweepstakes casino availability is governed at the state level, laws change, and operators frequently make their own decisions about which states they serve — so always check a site's own eligibility list and your state's current rules if you're unsure.

Our Independence, in Plain Terms

Social Casinos may earn a commission when readers click through to an operator listed on this site. That relationship never decides how an operator is ranked, reviewed or written about — ratings reflect our editorial assessment, not payment. If you think an entry reads more like advertising than an honest review, tell us. That's exactly the kind of feedback that helps us keep the site useful.

A Note on Age and Eligibility

This site, and the sweepstakes casinos it covers, are intended for adults only. Most operators require players to be at least 18, and some set the minimum age at 21 either nationwide or in specific states. If you're contacting us with a question about signing up, please only do so if you meet the age requirement set by the operator in question and by your state's laws.

Getting in Touch

For general enquiries, corrections or feedback about Social Casinos, use the contact details or form provided elsewhere on this site. Please include enough detail — the page in question, the operator name, or the specific concern — so we can look into it properly rather than guessing at context.

If your question is really about a specific casino account, deposit, redemption or verification step, the fastest path is the operator's own help centre, since they're the only ones with access to your account details.